For all those of you who have worked in the industry or those of you who have watched too many episodes of Fawlty Towers, you will know it's like Marmite; you either love it or hate it.

After all, we don't do it for the money, and the hours are enough to make a grown man cry.

You have to be a jack of all trades and no day is the same; you learn to expect the unexpected.

We call it the swan effect; you have to remain calm and poised while paddling madly under the surface and winging it, narrowly flitting from one disaster to another.

This blog will give you a brief insiders insight...